Prepress
Amdocs Selected by Clearwire for Customer Experience Systems Deployment and Managed Services
Wednesday 08. April 2009 - Amdocs (NYSE:DOX), the leading provider of customer experience systems, today announced that it has been selected by Clearwire Communications LLC, a subsidiary of Clearwire Corporation, for a multi-year agreement for the license and implementation of Amdocs CES 7.5 products and managed services. The Amdocs products and services will support Clearwire's retail and wholesale business.
Clearwire has licensed products from the Amdocs CES (customer experience systems) 7.5 Portfolio including customer management, self service, billing, mediation, ordering and other products. Additionally, Amdocs will manage Clearwire’s existing business support systems (BSS) and the conversion to Amdocs CES 7.5.
“As Clearwire continues to expand our nationwide mobile WiMAX network, we are investing in proven technology to enable us to launch new products quickly and deliver a powerful customer experience,” said Jeff Pearson, vice president of information technology for Clearwire. “By partnering with Amdocs, we will deploy an integrated platform to support a growing customer base and to collaborate more effectively with our wholesale partners.”
“Amdocs’ agreement with Clearwire demonstrates our leadership and commitment to 4G technology deployments to support next-generation services and business models,” said Michael Couture, head of global marketing for Amdocs. “We are committed to Clearwire’s success and will deliver the systems and services that will help manage new market deployments, subscriber acquisition and the ever-important customer experience.”