Prepress

ReadSoft signs multi-year contract with DISC Corporation to process in excess of 50 million documents per year

Friday 21. June 2013 - ReadSoft has brought XBOUND, its large-scale automation solution, from Europe to North America with its first enterprise sale of the BPO solution to DISC Corporation, a Missouri-based, USA, document management service provider in the healthcare sector. The agreement was signed in the second quarter of 2013, and estimated annual revenues from the BPO/Service Bureau provider contract are expected to be a million dollars per year.

DISC Corporation has over 55 years of experience as a service provider to the healthcare sector, specializing in the digitization of patient records for ambulatory care providers into their respective Electronic Health Records (EHR) systems. To deliver the BetterChart solution, the organization automates the end-to-end process of the document type classification and data capture of its clients’ patient records, affording its clients invaluable time and the necessary tools to continue to grow comfortably. But to meet existing service level agreements with its clients, DISC initially hand-keyed this information to ensure document type and patient record information were captured and processed in a timely fashion.
Together with ReadSoft, the service provider has eliminated the need to manually key its business-critical data entry function and can continuously increase its document volumes while retaining the same number of staff. As a robust central solution platform, XBOUND leverages automatic classification and indexing to standardize incoming information and initiate document-driven processes. The solution allows DISC to rapidly onboard new BetterChart customers via a flexible, pre-configured design tool (Process Designer), which is inherent to XBOUND.
“ReadSoft’s newly acquired XBOUND technology will prove to be a winner in the BPO space with its ability to onboard new clients rapidly while handling high volumes and multiple document types,” said Patrick Karpen, President of DISC Corporation. “We are eager to leverage this technology in our existing service offering and realize the tangible benefits of a solution that supports our long-term growth.”
“We are excited to see how the North American market has embraced XBOUND, a proven solution that European service providers have utilized for many years,” says Per Åkerberg, President and CEO of ReadSoft. “By providing applications for process design and monitoring, ReadSoft offers a clear, competitive advantage to North American service providers.”