Inkjet & Digital Printing
Fuji Xerox Wins Top Japanese Market Share in Managed Print Services
Wednesday 02. January 2013 - Gains 64.4 Percent Share in 2011 IDC Japan Report
According to the report issued from an information technology research firm International Data Corporation Japan (IDC Japan), “Japan Managed Print Services 2012-2016 Forecast and 2011 Analysis”Note1, Fuji Xerox Co., Ltd. won the largest market share in Japan64.4 percent by salesin Managed Print Services (MPS) for 2011.
IDC Japan reported that the size of the domestic MPS market was 29.52 billion yen in 2011, an increase of 19.3 percent from the previous year. The market is expected to grow steadily, with an estimated Compound Annual Growth Rate (CAGR) of 15.5 percent between 2011 and 2016.
IDC Japan also stated in the report that it is important to have comprehensive service offering capabilities to provide MPS, such as ability to maintain services at the optimal level for each customer and design skills to effectively run the service.
Fuji Xerox started offering the document outsourcing services on a full scale in 2007, and has been providing its MPS called XOS that optimizes the office print environment by undertaking the management of print devices and relevant matters. To contribute to solving customers’ business issues, using the Lean Six SigmaNote2 method, Fuji Xerox supports the entire process; from thorough analysis of the customer’s business process, proposal for improvement plans based on tangible data and analysis, development of MPS implementation plans, to installation of the service, management of the operations and continuous improvement.
Working closely with Xerox Corporation in the United States, which leads the service business, Fuji Xerox has been providing values globally for its customers including Total Cost of Ownership (TCO) reduction, productivity enhancement, and reinforcement of governance.
To further accelerate its provision of services, Fuji Xerox began offering Enterprise Print Services in 2011, which augments the existing MPS covering the entire enterprise print environments from the office to remote/mobile printing and in-house print center, in Japan and the rest of the Asia-Pacific region.
To become customers’ best partner, Fuji Xerox will continue to offer quality document outsourcing services that meet customers’ management challenges.