Prepress

Shuttleworth MIS boosts UK label printers profits

Monday 15. November 2010 - UK printer Label Apeel's managing director Stuart Kellock says that the installation of the Shuttleworth MIS and CRM systems have proved so successful and that turnover has improved by 10 per cent, putting profits into double figures for last year.

Label Apeel has radically turned around its £4M company over the last 3 years with a combination of investment in new machinery, a critical analysis of customer profiles, and the implementation of a Lean manufacturing program supported by Shuttleworth MIS system.
Mr. Kellock explains why the Shuttleworth MIS offering and has more than exceeded expectations:
The Shuttleworth MIS system has proved itself to be a critical element in implementing a Lean Manufacturing program. “To implement Lean Manufacturing you have to be able to measure and report. The Shuttleworth system helps to keep control of finished stock. We were able to identify stock which moved slowly, so we saved on storage space and this has had a big impact on cash flow” stated Kellock.
“With the help of MIS we are now able to identify our most profitable operating areas and target these effectively. We have started to expand our horizons towards mainland Europe. Shuttleworth’s flexibility allows for easy conversion of currencies. During the recent recession we used our system to monitor customers who were outside of their payment terms, on more than one occasion Shuttleworth MIS was able to stop us from supplying to failing companies.” he added.
Mr. Kellock estimates that the combination of the Lean program and the MIS has saved the company £50,000 last year alone, and this is expected to be the same this year.
Another significant result of implementing the Shuttleworth MIS has been to cut manual intervention, freeing up staff for more productive work and helping shift the company’s focus to customer relations management (CRM). “CRM is today not just for the sales team, but for the whole company. This business is all about relationships – the Shuttleworth MIS has really helped us to monitor, control and make dramatic business decisions, improving the overall business as well as our cash flow – which for me is the tangible proof that the MIS has worked,” concludes Mr. Kellock.