Inkjet & Digital Printing

Gartner again positions Lexmark in the Leaders quadrant of 2013 MPS Magic Quadrant

Monday 04. November 2013 - -- Lexmark International, Inc. (NYSE: LXK) announced that it has once again been positioned in the Leaders quadrant by leading industry analyst firm

Gartner, Inc. in its “Magic Quadrant: Managed Print Services Worldwide”
report(1).
— In the Gartner Magic Quadrant report, Lexmark was evaluated on
“completeness of vision” as well as its “ability to execute.” According
to Gartner, “Leaders provide MPS to a wide range of customers, including
the largest and most geographically dispersed, so they must demonstrate
a truly global reach. They must demonstrate not only the skills to
deliver today’s MPS, but also the understanding, initiative and
resources to prepare for tomorrow’s MPS. Leaders characteristically
augment the full scope of MPS with a wide range of added-value services.
As a result, they are frequently shortlisted by large and midsize
customers.”
— Lexmark’s vertical market expertise enables the company to deploy MPS
offerings that are uniquely tailored to specific industries, such as
banking, manufacturing and retail, among others. Lexmark’s vertical MPS
prowess ranges from operational excellence to delivering and managing
global infrastructure and end-to-end business optimization solutions
that enable Lexmark customers to better manage their unstructured
information challenges.
— Further, this vertical market MPS expertise enables Lexmark clients to
enhance their business processes, which in turn drives productivity and
efficiency improvements that ultimately deliver an improved customer
experience.
— Within the last 24 months, Lexmark has competed for and won 20 new MPS
contracts with companies listed on either the Global 500 or Fortune 500
lists, which is all new, incremental business to Lexmark.
Supporting Quote:
“Lexmark has been recognized for many years as a leader in managed print services and we are proud to report a 96 percent renewal rate with our MPS customers since 2009,” said Marty Canning, Lexmark executive vice president and president of Imaging Solutions and Services. “Our combination of industry expertise, customer intimacy and technology ownership enables customers to quickly realize a return on investment while also deploying solutions that positively impact their productivity, growth and business processes.”