Prepress

New file verification service

Friday 14. December 2012 - Pixartprinting makes life easier

A user friendly interface, intuitive quotation procedures, speedy order confirmation and delivery times are just some of the features offered by Pixartprinting and its leading online printing services. The leading web-to-print company always strives to make life as easy as possible for its customers and now it is easier than ever with a new operator-based file verification service. In addition, to the standard automatic free proofing that already guarantees printability, the new optional service enables you to entrust the technical Pixartprinting team with a final assessment of certain characteristics of your file that are often subject to errors in file preparation: from graphics placed outside safety margins to the distance of your images from the edge, from front and back orientation of PDFs for magazine production (spine and cover size, number of pages) to correct folding settings. This offer is another important step to demonstrate the company’s commitment to excellent quality at all levels.
“Great and perfect results in terms of quality certainly also depend on the employed printing technology and media”, says Marcello Libralato, HR and Corporate Values at Pixartprinting. “In order to achieve outstanding final results, correct file preparation by the customer is crucial. While our services are addressed to professionals, it nonetheless may occur that the source file has not been generated according to the required criteria. The new file verification by an operator supports our customers, even the least experienced in the use of our services and provides results that conform to a high standard”.
Making life easier for customers is therefore a real mission to Pixartprinting, that over the years has implemented print service solutions dedicated to fully satisfy the customer: hardware, software and personnel. An evidence for this is the website www.pixartprinting.co.uk, that provides a practical system of online help to support customers in all phases of quotation and automated reporting mechanism, a set-up that in case of non-conformity or issues during upload informs customers in real time and updates them about process steps. Telephone customer care is available to complement the automated web support services.