Consumables

Milestones for integrated logistics network from Heidelberg supporting print shop performance

Wednesday 01. April 2015 - Customers receive service parts and consumables within 24 hours

Heidelberger Druckmaschinen AG (Heidelberg) is celebrating a major milestone. Its World Logistics Center (WLC) opened at the company’s headquarters in Wiesloch-Walldorf some 15 years ago. This laid the foundation for a globally integrated logistics network that aims to supply customers with service parts and consumables in no more than 24 hours. In addition to the original center in Germany, Heidelberg therefore now operates a further three logistics centers in the strategically important markets of Japan, Hong Kong/China, and the United States. “The service promise of our integrated logistics network supports the performance of our customers across the globe, ensuring high machine uptime and reliable quality,” says Bernhard Steinel, who is in charge of the Systemservice business area at Heidelberg.
The company has also reached a further milestone. The one millionth order has just left the Heidelberg hub in Indianapolis in the United States, which opened in 2004 and supplies service parts to the whole of North and South America. Over the past 15 years, the logistics centers have processed a joint total of nearly five million orders and shipped them to customers the world over.
Logistics network and preventive service functions complement each other Customers benefit from fast deliveries and cutting-edge technology