Ricoh USA, Inc. today announced that Dr. Marlene Kolodziej has been named a Bronze Stevie Award winner for Woman of the Year in Customer Service category in the 15th annual Stevie Awards for Sales & Customer Service.
Brands are putting more emphasis on customer experience (CX) to gain a competitive edge. Success in this realm comes from a greater understanding of what todays customer is looking for and engaging with. Brands are thinking again of customers as people, not datasets.
Ricoh Canada Inc. announced that it has become a RelativityOne Gold Partner in recognition of its exceptional experience, customer satisfaction, staff training and certification. At present, Ricoh Canada is one of only four companies worldwide and the only Canadian company to hold this designation.
Vincent Wille (1976, Belgian) holds an MBA in General Management from Vlerick Business School and a master degree in Bio-Engineering from Ghent University. He began his professional career at global consulting company Arthur D. Little.
When UK label manufacturer and printer Links Labels & Tapes was under pressure to deliver more print jobs quicker, it chose the Screen Truepress Jet L350UV SAI S 5-colour. The new machine, the first of this type sold in the UK, provides the colour consistency, and print speed now required to meet its customers expectations.
This is the second duplex press to come to market based on Xeikons SIRIUS dry toner technology, and it presents an excellent value proposition for printers looking for a cost-effective machine that will give them superior image quality, perfect registration front to back and exceptional colour quality control.
When Access Direct Mail purchased the Truepress Jet520HD in late 2018, the event marked an important global milestone for SCREEN Graphics: the press was the 1500th production class inkjet press manufactured by the Kyoto-based original equipment manufacturer.
