Business News
MagTek and Pitney Bowes Collaborate on Nationwide Service
Tuesday 12. October 2010 - Pitney Bowes Inc. (NYSE:PBI) and MagTek, Inc., a global leader in payment security, today announced a new agreement in which Pitney Bowes will provide nationwide on-site repair and maintenance services to MagTek and its U.S. customers.
Under the agreement, Pitney Bowes will act as the primary, authorized service provider for MagTek and its ExpressCard 1000, delivering a full portfolio of nationwide on-site repair, installation and maintenance services in support of MagTek and its U.S. customers. The collaboration will enable MagTek to provide consistency in delivery of repair and maintenance services to its customers for their ExpressCard 1000 units, and further expands Pitney Bowess multi-vendor services capabilities in the financial services and retail industries.
“Pitney Bowes is honored to be chosen by MagTek to help deliver nationwide service to its U.S. customers,” said Joanne Boyd, vice president, business development, multi-vendor services for Pitney Bowes. “Our collaboration will combine Pitney Bowess comprehensive services and technology capabilities with MagTeks strength as a leader in secure payment transaction solutions.”
“Our agreement with Pitney Bowes will help MagTek expand its service reach in the U.S. to offer nationwide coverage for our customers in every zip code,” said Sarah Irato, senior vice president, sales and marketing for MagTek, Inc. “In addition, our collaboration will help MagTek increase service efficiency through comprehensive reporting capabilities, and the ability to open and monitor service calls over the Web.”
MagTeks ExpressCard 1000 is a compact, desktop device that provides financial institutions and retail store locations with the convenience of instant card issuance for credit, debit, ATM, gift, loyalty and membership cards, and with the security of MagTeks MagnePrint card authentication technology, magstripe encoding, smart card encoding and advanced personalization features.
Pitney Bowes is a leading provider of services for printers, copiers, multi-function devices, scanners, shredders, PCs and workstations, mailstream solutions and kiosk devices.
Consisting of 1,200 A+ certified specialists, Pitney Bowes Multi-Vendor Services offers a full range of product life cycle services including on-site maintenance services, installations, managed asset deployment and professional service.