Inkjet & Digital Printing
HP Technology Allows Howard Digital to Produce Security Data Work
Friday 08. February 2008 - HP today announced that Howard Digital Ltd, has installed two HP Indigo press 5500s to carry out security data work and to continue to offer its clients high customer service.
Howard Digital is currently using its new presses to undertake a high-level of security data work, where it is necessary to produce the highest quality print. The HP Indigo press 5500 uses new high definition dot placement technology to ensure that the press can be used to undertake fine line work and barcode printing, ideal for these types of applications.
Howard Digital, a HP customer since it was established eight years ago, specialises in producing a range of collateral including business cards, brochures, leaflets, folders and booklets. The company decided to re-invest in HP Indigo technology to continue to provide offset quality, applications within short turnaround times and to offer its customers a new security data service. The HP Indigo press 5500 prints at speeds up to 4,000 four-colour 8.5″ x 11″ images per hour allowing Howard Digital to fulfil most of its short-run jobs within 24 hours.
“We are a family-run business and we provide our clients with a high-level of personal customer service,” said Daniel Howard, director, Howard Digital. “The speed and reliability of the HP Indigo presses allows us to meet and exceed our customers requirements and tight deadlines. For example we have recently used the presses to produce 1000 educational booklets, in six variations, that we perfect bound and finished in-house, within just three days.”
In order to offer its clients high levels of customer service combined with offset print quality the company utilises the My HP Indigo portal in a variety of ways, including ordering consumables and inks online and to register technical queries with HPs remote service support.
“The remote service support offered by HP is excellent,” said Howard. “The system is very responsive, as soon as we have registered our query we have instantly received a confirmation email from the support service and all of our questions have been fully responded to within an hour. The HP team has been very enthusiastic about our work and has gone out of their way to provide solutions to ensure that we can continue to provide our customers with the very highest level of service and the best quality print.”